Contact Us
Have questions, feedback, or a tool request? Reach out to the Aback PDF team directly. We are committed to building fast, private, browser-first document tools.
Bug Reports
Found an issue with a tool? Let us know your browser version and the unexpected behavior so we can resolve it.
Feature Requests
Need a specific document conversion or organization feature? Tell us about your workflow requirements.
Security & Privacy
Have security questions or responsible disclosures? We prioritize device isolation and user confidentiality.
Frequently Asked Questions
What is the official contact email for Aback PDF?
You can contact our core engineering team directly at aback.projects@gmail.com. We respond to inquiries regarding bug fixes, browser compatibility, feature requests, and partnership opportunities.
Should I send my problematic PDF file over email for debugging?
No. For your privacy, please never email confidential documents. Instead, provide a detailed description of the error, the page number that caused it, and the browser console log (F12 > Console tab).
How quickly does the team respond to bug reports?
We review all incoming inquiries at aback.projects@gmail.com and typically respond within 24 to 48 business hours.
Can I request a new PDF or document tool?
Yes! We actively expand our catalog based on community feedback. If you have a specific workflow or conversion format you need, email us your suggestion.
How do I report a security vulnerability?
Please email aback.projects@gmail.com with subject line 'Security Disclosure' and full reproduction steps. We will promptly investigate and address the report.